Privacy Policy

Who we are

Paragon Metal Industries (“Paragon”, “we”, “us”) is a manufacturer and exporter of home décor, lighting and interior accessories based in Moradabad, Uttar Pradesh, India. This policy explains what personal information we receive through this website and how we use it.

Information we collect

We only receive the information you choose to send us. When you write to us by email, telephone or through the enquiry form on this website, this may include:

• Your name, company name and country
• Your email address, telephone number and other contact details
• The contents of your message, such as the products, quantities, finishes or timelines you are interested in

When you submit the enquiry form on this website, the details you enter are transmitted through our website hosting and form provider, Netlify, which stores the submission and forwards it to us so that we can reply.

How we use your information

• To reply to your enquiry and send catalogues, collection previews or quotations you ask for
• To process and deliver orders and manage our business relationship with you
• To keep records we are required to keep by law, such as for export, tax and accounting purposes

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Cookies and third-party services

This website does not use advertising or tracking cookies. To display the site, your browser loads fonts from Google Fonts, a map from Google Maps and pages from our hosting provider, Netlify. As with any website, these providers may receive technical information such as your IP address and browser type in order to deliver the page.

Sharing your information

We share personal information only where it is needed to serve you or where the law requires it. This may include freight and logistics partners, banks, and professional advisers involved in fulfilling an order, and government or regulatory authorities where we are legally obliged to disclose it.

How long we keep it

We keep enquiry and order correspondence for as long as needed to respond to you and maintain our business relationship, and for any longer period required by applicable law.

Security

We take reasonable steps to protect the information you send us against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your choices

You may ask us to show you the personal information we hold about you, to correct it, or to delete it where we are not required by law to keep it. To make a request, write to us using the contact details below.

International visitors

We are based in India. If you contact us from another country, your information will be received and processed in India.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

For any question about this policy or your personal information: